At Phera Tales, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us through our website, communication channels, and services.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, phone number, and event-related information when you contact us or submit an enquiry.
• Information shared through forms, emails, phone calls, or messaging platforms.
• Basic technical data such as IP address, browser type, and device information for website functionality and analytics.

We do not knowingly collect personal data from children.

2. How We Use Your Information

The information we collect is used to:

• Respond to enquiries and communicate with you.
• Understand your event requirements and provide relevant services.
• Improve our website, services, and customer experience.
• Share updates, information, or promotional communication if you choose to subscribe.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

Your information may be shared only when necessary:

• With trusted vendors or partners involved in delivering your event services.
• To comply with legal obligations or lawful requests from authorities.

All such sharing is limited to what is required for service delivery.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. While we strive to use commercially acceptable safeguards, no method of transmission over the internet is completely secure.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience and analyse website performance. You can choose to disable cookies through your browser settings, though this may affect certain website functions.

6. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of promotional communication at any time.

To exercise these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: thepheratales27@gmail.com
Phone: +91 99983 90460

By using our website or services, you agree to the terms outlined in this Privacy Policy.